Conversational AI. Now that’s a term I know you’re buzzing to learn more about. I certainly was! Well that’s a pretty good segway I think to introducing our new friends….. Enter the revolutionary LivePerson.
When we first met with LivePerson we were excited to learn more about how Conversational Artificial Intelligence was helping businesses all over the world to engage and solve problems for their customers more efficiently. If you have a passion for NLP, ML, and AI then this is the opportunity for you!
So what does Conversational AI look like? Well, to give you a small taste, one of their products includes their intuitive bot-building tool. They have used over a billion conversations to train machine-learning algorithms that power their AI. It doesn’t stop there…. Their conversational cloud platform includes a number of reporting and data APIs that allow their customers to integrate data from conversational interactions with CRM, business intelligence, and other systems.
LivePerson are the people with big dreams, big name clients and big operations – and that’s where you come in.
About the role
We are looking for an experienced Solutions Architect (SA) to join the fast growing team. You will play a strategic role within the Enterprise Technical Services (ETS) organisation, bridging together the LivePerson Product team, the Field team and Enterprise Customers.
The SA will be a trusted advisor to LivePerson’s key customers and will strive to understand their business and best practices. You will collaborate with the Customer Service account teams, helping generate and execute strategic account plans. You will use your strong business acumen to clearly articulate technical concepts to an executive audience and demonstrate the business value realized from the visionary use of technology.
You will have the opportunity to be part of a nimble, highly impactful team and help drive the adoption of Conversational AI and messaging among the world’s largest brands including retailers, telcos, banks, airlines and more – it’s impressive!
Why you’ll love working at LivePerson:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category.
They are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. They believe in a future where conversations are the norm for getting your intentions fulfilled – whatever they are.
They offer top tier tech & data science colleagues, along with opportunities to push your own limits. They embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as you build the future with trusted Conversational AI together.
Initiatives they are apart of:
Hi We’re affix. We have the awesome job of partnering with inspiring tech companies such as LivePerson to help them scale their teams with the addition of great humans. If you think this role and LivePerson are a good fit for you, then we would love to meet you. So go on, apply, tell us about yourself and then let’s connect.