Senior JavaScript Engineer | AI, ML & NLP products

Melbourne

Conversational AI. Now that’s a term I know you’re buzzing to learn more about. I certainly was! Well that’s a pretty good segway I think to introducing our new friends… Enter the revolutionary LivePerson. 

When we first met with LivePerson we were excited to learn more about how Conversational Artificial Intelligence was helping businesses all over the world to engage and solve problems for their customers more efficiently. If you have a passion for NLP, ML, and AI then this is the opportunity for you!

So what does Conversational AI look like? Well, to give you a small taste, one of their products includes their intuitive bot-building tool. They have used over a billion conversations to train machine-learning algorithms that power their AI. It doesn’t stop there…. Their conversational cloud platform includes a number of reporting and data APIs that allow their customers to integrate data from conversational interactions with CRM, business intelligence, and other systems.

LivePerson are the people with big dreams, big name clients and big operations – and that’s where you come in. 

About the role

We are looking for a Senior Software Engineer to help them build and maintain the team’s analytics-based web applications. You’ll be working on a range of services designed to deliver their brands with insights and analytics, from consumer intent-driven analytics to conversational cloud performance optimization.

We are looking for Senior Full Stack Engineers with an eye for detail on the front end, who are passionate about delighting consumers with an amazing user experience. You will also have experience developing backend APIs and services and enjoy designing and implementing end-to-end systems. 

You will have the opportunity to be part of a nimble, highly impactful team and help drive the adoption of Conversational AI and messaging among the world’s largest brands including retailers, telcos, banks, airlines and more – it’s impressive! 

Some of your responsibilities as an engineer @ LivePerson

  • Take part in the creation and evolution of innovative web-based applications and services
  • Full-stack development: design, develop, build and deploy scalable and robust features.
  • Analysis of functional requirements & creation of software design.
  • Be responsible and drive the adoption of new and exciting features.
  • Deep knowledge and understanding of micro-service architecture


The skills and experience you can bring to LivePerson

  • Software development experience working in NodeJS and Express (we use NestJS, but this isn’t mandatory)
  • Experience in JavaScript (we use TypeScript, but again this isn’t mandatory)
  • Working with, designing, and implementing, highly scalable RESTful APIs
  • Angular or equivalent front-end framework experience (happy to hear from folks with React or Vue)
  • Passion for full-stack development, from front end and UI/UX design, coding through building, automating, monitoring and deploying in a variety of technologies
  • Experience in distributed systems architecture and technologies.
  • Strong CS fundamentals when it comes to basic algorithms and architecture
  • Experience with SQL, Cassandra and Elastic databases
  • Experience or interest in CI, configuration management and containerization solutions

Why you’ll love working at LivePerson

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. 

They are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. They believe in a future where conversations are the norm for getting your intentions fulfilled – whatever they are.  

They offer top tier tech & data science colleagues, along with opportunities to push your own limits. They embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as you build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. They are proud to be an equal opportunity employer. 

Initiatives they are apart of:

  • Equal AI: Leading the movement for innovative, responsible, and inclusive AI https://www.equalai.org/ 
  • Bella Health: a health app which through the help of LivePerson’s conversational AI provides a complete, at-home rapid-testing solution for organizations https://www.bella.health/ 

Just a little bit curious!? Apply and let’s chat to see if this can be your (happy) work place. 

Kushla Egan
[email protected]

Breanna Skeen
[email protected]

Apply Now
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Date Listed
12/11/2021
Reference
AF1250365
Location
Melbourne
Contact
[email protected]
Type
Permanent / Full Time