I love Providoor.
Like many of us on the east coast of Australia that endured horrific lockdowns (except you Queensland, you and your lack of Covid, great weather and palm trees) it gave us an outlet and a totally new experience.
Providoor has grown well beyond that. In a food delivery market that is growing (significantly) so is the want for premium, in-home experiences.
Also, it helps people like me. I can’t follow recipes. I burn stuff. I don’t know where stuff is. I also drop things. I can’t even make rice without supervision. I’m not to be trusted.
Who are Providoor?
This is a unique platform and experience that brings people together through food. Premium, restaurant-quality food. Great restaurant brands you can experience and connect with.
Providoor have created a new segment/offering and are changing the landscape of food delivery, at a time we really needed it. And continue to love and enjoy it. And it started here in Australia.
But there is so much more to do to create an even better experience. Dare I say it (in a husky voice)… this is just the beginning…
So… is there anything else I should know???
I’m so glad you asked! Delicious perks. So many, we needed dot-points:
What about the culture?
Outside looking in… creative and safe space to test and validate. That is thrown around a lot, but it really is. Providoor is still very much writing its story and it comes from everyone.
It is collaborative and best idea wins. It’s about as bottom-up as you will see. People have real input and ownership and love what they do.
They’re pretty good people too and they didn’t pay me to put that in.
Can we talk about the role?
As the Product Owner you’ll have visibility of the business focus and product strategy. What is being prioritised and why. You’ll have input on that, too.
The “how” is where you come in. You are bringing the product roadmap to life and a key stakeholder in driving delivery internally and with external resources.
Analysing the customer journey/funnel and identifying potential problems and/or opportunities to remove friction and provide better front-end experiences.
This will be in a growing but supportive team where you’ll have the balance of autonomy but also support and mentorship.
Whom do I need to be?
You’ve had experience leading or working with a squad of Devs driving delivery and outcomes with the best CX in mind.
You’ve ideally worked in Product/Engineering led environments that are consumer-driven. This could be in-house or agency side. Experience in a marketplace, eCommerce and/or grown with a start-up is highly beneficial but not essential.
You are customer-driven and have an interest in food and learning. As well as comfortable with ambiguity and working at pace, rather than perfection.
You could be a PO, BA, Product Analyst looking to take on more ownership in delivery or working your way up to an end-to-end Product Manager role.
If this sounds like you and the words we’ve jumbled together make sense and is interesting to you, you love palm trees as much as us AND want more information on the life-size cut-outs, please apply and say hi!