Product Design Lead


A few months ago a really good friend of mine referred me to a business based here in Brisbane, that frankly, I have never heard of before. They eluded to my friend that they needed some help finding someone pretty unique and they were even a little unsure what that looked like, which is something that we love to help clients with.
So we met the client. We had countless coffees. And we even sank a few beers. 
Around two months and five catch-ups later we managed to flesh out exactly what they’re looking for. We workshopped the prototype of their perfect person, thinking long and hard about the sort of experience and problems they’ve solved in their career to date, and we came to the conclusion that ‘Product Design Lead’ really summed it right up! 
Alright, let’s talk about who they are, what they do, and the problems they’re trying to solve.
So these guys are probably a little unknown in the market, but I happen to think that’s kinda’ cool. They’ve got a new & nifty little innovation hub, and it’s got solid financial backing of a global business that’s been doing cool stuff for around ten or more years now. They’re using ‘everyday technology’ like mobile devices and they’re developing software that enables their clients to provide THEIR customers with superior control interface solutions in contrast to those available in the marketplace today. At their core, they’re a Product led business with BIG picture thinkers and some pretty clever innovators who have the absolute intention to set new trends within the automation industry. 
Pretty rad, huh? 
The team collectively get their kicks from challenging the status quo and thinking BIG, so they’re pretty pumped to welcome someone who’s keen to step ‘outside of the box’ with them. All of their crew are pretty psyched about the notion of bringing some pretty cool ideas to life and partnering with leading organizations around the world to help them kick their goals through product innovation. 
Alright, let’s talk about you now. 
You’re a unique character with a bunch of pretty cool skills under your belt and your background is probably just as varied as you too. 
You’re a people first, customer-centric person who has an unwavering passion for bringing products to life. You really listen to what people want. You build relationships that are built on trust and you listen. Like, really listen. You’re considered with how you approach the customer part of your role, and you know how to articulate the tech[y] stuff to them in a way that they understand and actually gets them excited. 
You also like to take the lead,  you love to create products that don’t exist yet and you’re keen as mustard to be the thought leader of design and driving force that’s leading the creation, testing and rapid prototyping of multiple micro innovations from their very inception through to their realisation! 
To kick some goals in this role, we reckon you’ll need: 

  • Circa (three) years of experience with a proven record delivering end to end product design. 
  • You’re someone that really LOVES solving problems through design principles and can bring your epic techniques to illicit UX and design insight. 
  • You’ll know how to deep dive in to identify user requirements and can demonstrate this through interviews, user testing, contextual inquiries, and data analysis.
  • You’re no stranger to being innately focused on the product discovery phase of your role it’s your absolute jam and so is capturing design insight.
  • You’re a natural relationship builder who is GREAT at communicating with customers and you’re comfortable with receiving feedback and critique.
  • You’re darn awesome at creating EPIC customer experiences and have a pretty cool portfolio to show for it. 
  • You’re skilled up when it comes to sharing your examples that showcase your ability to breakdown complex problems and visually communicate your solutions through wireframes, prototyping, etc.
  • To sum this all up – you LOVE working in end to end Product Design: one day you’ll be researching, analysing, and validating. Another day you’ll be prototyping, engaging directly with the customer and then doing pixel perfect UI design. You love it all!  

Because this role is new, you’ll be in the driver’s seat of making it the success it will be, but here are some of the things that we’d like to see you own and really champion: 

  • Take ideas from Voice of Customer programs and drive them through to proof of concept.
  • Lead design sprints + organise and conduct HCD and creative workshops to emerge and ratify design.
  • Create rapid prototypes for validating concepts with stakeholders and customers.
  • Solve and communicate problems in their simplest form, then quickly turn around high-fidelity solutions.
  • Design user-experiences from low-fidelity sketches to hi-fidelity mockups.
  • Design graphic user interface elements, like menus, images. tabs and widgets.
  • Identify and troubleshoot UX problems (e.g. mobile responsiveness)
  • Illustrate design ideas using storyboards, process flows, sitemaps and conduct layout adjustments based on user feedback.
  • Develop sketches, wire-frames, and interactive models to prototype and test solutions.
  • Converge ideas, discovery, and evidence into the product management platform to capture design insight.

Does this sound like something that’s in your wheelhouse? Don’t be shy, press apply [see what I did there!?]
Fancy knowing a little bit more? Cool. Come and find me, and I’ll tell you ALL THE things. : 
[email protected]  || 0458 184 555

Apply Now

Date Listed
[email protected]
Permanent / Full Time