IT Technical Support

Melbourne

The Chobani brand is built on a dream to make delicious, nutritious, natural, and accessible yogurt, made by a team of passionate individuals with a hard-working and compassionate spirit & a love for what they do, bringing you and your family, delicious, good-for-you food!

They are growing their team and looking for a Senior IT Technician to provide IT support services to their business across the corporate office, manufacturing, and logistics. The role has a good mix of responsibilities across Service Desk Operations, basic network and infrastructure support and some security elements with a strong focus on Endpoint Technology.

Key Accountabilities include:

  • Providing technical support (1st and 2nd level) to end users for business operational needs
  • Responsible for set-up, implementation, procurement, and management of all endpoint technologies & software and maintaining optimal ongoing performance
  • At a technical support level controlling the security of the information systems, hardware, and data
  • Monitoring IT operations, developing improvements and ensuring IT compliance with corporate requirements
  • Develop and conduct end user training to assist in the successful use of applications, new features, and maintenance of endpoint technology
  • Working closely with the US based Corporate IT Team assisting with any local issues regarding the network and server, responding to network issues, assisting with installation and use of network and server equipment and software and ensuring compliance on network and server policies

Must haves:

  • Minimum 3+ years’ experience in a similar role
  • Experience in MS Windows 10 environment, MS Office 365, and PC Hardware
  • MAC support experience highly regarded
  • Basic networking A+ troubleshooting preferred
  • Experience with ServiceNow, ITIL and SharePoint preferred

This role will suit a Windows generalist, eager to get down and dirty on endpoint side and effectively work across systems and networks.  

A license is required to drive between sites (all eastern suburbs).

It is a wonderful team to join who support a willingness to learn and grow and invest a lot in the professional development of their team. They offer great health & wellness support, flexible working arrangements with a good work/life balance.

Apply online or email [email protected]

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Date Listed
03/06/2021
Reference
AF1169025
Location
Melbourne
Contact
[email protected]
Type
Permanent / Full Time