IT Business Systems Analyst
How well do you know ServiceNow? I need a highly skilled BSA with strong ServiceNow to join this pretty dynamic team environment based in Sth Yarra. They have some project work coming up and need another resource.
The role will be across the development of enhancements/changes and implementation of new applications across this group as well as 3rd level support of existing applications, which meets or exceeds customer expectations.
Day to day you will:
- Work with the business to develop requirements for enhancements of existing systems and new applications
- Develop requirements for enhancements/applications
- Work with in-house and external developers to deliver enhancements/applications for ongoing improvements and/or as part of projects
- Participate in the planning and development of projects that involve the applications support team
- Experience in Business Requirements gathering & project implementation –
- Experience in Application development/programming role
- Experience in an IT Application Support role
- Mobile/Web development
- Integration Platforms (such as Mulesoft)
- SAAS Applications
- Cloud platforms (ServiceNow, SalesForce)
If you enjoy the diversity of a mixed role in apps support, business and systems analysis and have strong written and verbal comms alongside ServiceNow skills lets have a chat. Apply online.