Customer Data Specialist

Melbourne

Lets stop horsing around and listen to the facts. Customer loyalty is a company’s best asset, for WeatherBeeta – it’s something that keeps the horses stable… in the stables.

Puns aside, our mates over at WeatherBeeta Group are looking for a new Customer Data Specialist. These guys have been around for over 40 years [I am sure you’ve come across a Horseland store in your travels..], providing high-quality range of protection products for horses & dogs, they are in fact Australia’s Leading Retail Equestrian brand with over 50 stores across the country.
  
Weatherbeeta have achieved quite a bit really, redefining the industry, transforming the way horses are protected for years to come and now we are looking for a customer-centric data-driven individual that will deliver quality insights and marketing automation programmes to drive sales and business performance.
  
The Role:

  • Develop and execute all marketing automation requirements to achieve loyalty and customer strategy across email, SMS, and social media. Across all markets and customers (members, non-members, corporate, wholesale, and suppliers)
  • Provide recommendations and enhancements to generate increased performance from core KPIs such as acquisition and frequency drivers.
  • Develop and execute all personalisation programs and streams across digital channels including but not limited to email, on-site, and SMS to improve segment/cohort performance.
  • Be the marketing subject matter expert for everything required within the technology stack deployed for marketing automation. 
  • Deliver strong leadership through key stakeholder engagement and functional expertise
  • Enhance and deliver digital and marketing strategies that position Horseland as the Heart of the Equestrian Community.

A bit about you/what we are looking for:

  • Marketing automation experience
  • 4+ years in a Marketing role 
  • CRM, Loyalty experience 
  • Strategic and Customer focused
  • Loves retail, sporting goods or horses!

If this does resonate with you. Llet’s chat; whether that be via voice, words in an email or even on the socials. We can go into pretty serious depth about this role and the team. 

To be or not to be…
That is the equestrian.
  
[email protected]

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Date Listed
05/05/2022
Reference
AF1346773
Location
Melbourne
Contact
[email protected]
Type
Permanent / Full Time