Client Service Assistant Manager

Melbourne

It’s great to be back working with our good friends at Cargo Crew, and wowee have they grown! We are so proud to support them on their journey. They have just celebrated their 20th birthday and today, their uniforms are worn by over 45,000 crews in over 80 countries around the world. Amazing right?

Cargo Crew’s mission is to ethically and sustainably, build brands through the design, manufacture and supply of a range of quality modern uniforms that clients and their staff want to wear and clearly there is a huge market for it! 

20 years on and the business is still growing and at the heart of that is their client success team. So let’s talk about that hey? 

About Cargo Crew
Cargo Crew is an energetic and inspirational workplace where no day is the same. A creative & nurturing culture, with people who can bring themselves to work.

The team values innovation, ethical behaviour, passion, openness, ability to execute and
perseverance. Cargo Crew works with people who embrace these same values – this includes staff, clients and supply partners.

Cargo Crew’s HQ is based in Bundoora, home to their office, gorgeous warehouse and showroom. A big step from humble beginnings in a small flat! 

The Role

Client Assistant Service Manager
Reporting to the Client Service Manager, the Client Service Assistant Manager is responsible for providing support and assistance to the Client Service Team, with a focus on building team capabilities, strengthening customer relationships and driving continued improvement initiatives.

This role supports the Client Service Manager & Client Service Team to deliver exceptional customer experiences for our existing clients, whilst maximising opportunities by building authentic and long term relationships. 

Who are you?

  • Interest and experience in people leadership in sales or client service – ideally in a B2B and B2C environment.  
  • Demonstrate an interest in or previous exposure to the uniform, fashion industry or the like.
  • Possess: 
    • credibility 
    • strong communication skills (written & oral)
    • have an eye for detail 
    • leadership qualities
  • Personal values which truly reflect those of Cargo Crew.
  • An eye and passion for quality, style, design and customer service.
  • Able to take initiative. You get things done. 

If you think you tick a couple of these boxes, or heck maybe all of them! Then lets chat!

[email protected]
[email protected]ffix.com.au

Apply Now
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Date Listed
04/08/2022
Reference
AF1401224
Location
Melbourne
Contact
[email protected]
Type
Permanent / Full Time