Affix

Service Desk Analyst

Melbourne

Based in South Yarra, this mid-sized consumer organisation is in the market for a Service Desk Analyst who can make their mark in a fast-paced environment. Monday – Friday role.
 
This is a Level 1&2 Support role which will report to the Service Delivery Manager. The role will suit someone who has the following experience and skills:

• 2+ years’ experience in a Desktop Support/Service Desk Analyst role (Level 1 & 2)
• Windows, Active Directory & Google support experience
• Exceptional verbal and written communication skills
• Proactive and self-managing
• Customer-centric approach
• Experience supporting end-users in retail, leisure or hospitality organisations

In order to be successful in this role, you will not only possess strong technical support skills, you will also be a strong communicator who works well at a fast pace. You will be autonomous by nature and solutions-focused.
 
Experience within a mid-sized retail / hospitality organisation would be ideal but is not essential.

Please apply online if this piques your interest.

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